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Our specialised accommodation team now reviews all STA invoices. As part of this process, you may be asked for additional information to support your claim, ensuring alignment with NDIS guidelines.
While we can’t guarantee NDIA approval, providing this information upfront improves the chances of a successful claim.
What is Short Term Accommodation (STA)?
Short Term Accommodation provides support for participants needing to stay away from home for a short period, often for respite care. It can offer carers a temporary break from their duties.
STA includes the support you receive during your stay.
What is not included in STA?
The following items and travel are not considered NDIS support and cannot be claimed through STA:
- Interstate travel
- STA with informal supports attending
- Visiting family and friends
- Work-related travel
- School holiday programs
- Cruises
- Health retreats
- Holiday accommodation
- Event entry tickets
- Travel, food, or activity costs for 1-1 care (considered personal expenses)
- Living alone and independently or receiving SIL supports (no longer eligible for STA)
- Any reason listed in the October 3rd “Supports that cannot be claimed” list.
Key questions to consider when booking STA
- Is it written in your plan? (Check with your ‘My NDIS Contact’ before arranging STA)
- Have you been funded for 1-1 support or group funding in your plan?
- What is the reason for STA?
- Does the accommodation component of the STA represent value for money?
- Are you using a registered NDIS respite provider?
- Do you have a service agreement with your provider?
- Does attending STA provide respite for your usual carers?
Wanting to go on a holiday?
You can claim the cost of a support worker to attend with you. Find out more below.
And remember, we’re with you every step of the way. Contact our team using our Live Chat function, email [email protected] or call 1800 549 670.